Kamis, 30 Juni 2011

Hotel Remodeling - Renovation And Interior Design Setting New Trend In Hotel Construction Management.

The past three years have been the best for the hotel industry in more than two decades and is expected a boom in coming years. Revenue per available room has jumped to 10% approximately as compared to last year, the biggest increase since 1984.
Hotelier who wanted to capture the market share, increase the revenue per available room of their hotel and enhance their guest's experiences it is suggested to get some remodeling, interior design or hotel renovation work done to make their success their priority.


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Just keep in mind hotel remodeling also accounts complete hotel renovation services, such as restaurants, spas, golf courses, marinas, casinos etc.
The hospitality industry relies heavily on the ability to achieve superior ratings from guests. Defining the guest experience depends on many subtle factors such as the bed quality, fabrics, linens, mirrors, the completed hotel interior is essential for success. And it is very necessary to tailor and cater carefully as per the tastes and demands of individual guest.

To feed this emerging demand to hotel industry, professional companies are stepping forward to provide complete Hotel Construction Management services inclusive of Hotel Remodeling, Interior design and Renovation services.
These Hotel Construction Management companies do not offer hotel operation services; they are only concern with the hotel operation and work deliberately with the property management team to insure on time completions with little or no guest inconveniences. These companies are having trained staff that manages and accomplished their job smartly and insures hardly or no trouble to hotel customers.
If you are hotelier is interested to reinvent his / her brand start, it is suggested to refer such a Remodeling and Renovation cum Construction Management service provider. As they can provide you a quality work which can definitely prove a cost effective strategy for your hotel brand.
A leading professional hotel construction management company at Dallas Texas, offering quality services for its clients throughout the North America. Request free quote for hotel remodeling and renovation service.

Sabtu, 04 Juni 2011

Boardwalk Plaza Hotel - Ultimate Luxury In Rehoboth Beach Delaware

If you are looking for the ultimate luxury experience during your visit to Delaware Beaches, you won't want to look anywhere else but the Boardwalk Plaza Hotel.
Situated right on the boardwalk in Rehoboth Beach, DE, this Victorian style hotel is one of the best Rehoboth Beach accommodations you will find. Although it is a little bit expensive, you can get a really good deal if you stay during the off season.

From the beach, this magical place looks like a true Victorian Castle white balconies and blue overhangs. And inside is just as special.
Walk into the hotel lobby and experience the ambiance of a true Victorian Hotel. Old fashioned chairs and eloquent antique lamps surround you. A small fireplace and quaint sitting area welcomes guests to relax the minute they arrive.
Attached to the lobby is a fully heated sauna room spa with easy chairs and towels. The spa even extends to outside the hotel. This is the perfect place to relax after a day at the beach.
There is also a full service fitness room and bar area in the hotel.
Around the corner, enjoy a luxury breakfast, lunch or dinner at the hotel's dining area, Victoria's Restaurant. Enjoy breathtaking views of the beach and boardwalk. There is an outdoor patio, as well as an indoor seating area. There is even live classical music on some evenings.
Afternoon tea is also served on certain days, with delicious finger sandwiches and pastries. Reservations are highly recommended.

When it's time to go up to your room, you will definitely be in for a surprise view. Take the glass elevator where you can see a view of the ocean and beach as you are taken to your floor. You can actually see the waves crashing as the elevator rises up to the second and third levels.
Choose from a standard room, ocean view room or ocean front room. All include use of the upper sun deck, spa and hotel amenities.
All rooms are Victorian style with polished wooden bed frames, antique furniture and beautiful comforters on the beds. Some of the deluxe accommodations even include a whirlpool bath.
When it's time to hit the beach, take the beach elevator directly to the Rehoboth Beach Boardwalk. You are steps away from the beautiful Atlantic ocean. Don't forget to ask for complimentary beach towels! They come with your reservation.

Senin, 02 Mei 2011

Seattle Hotel Rates

Seattle hotels have a flexible pricing strategy. Seattle hotel rates vary based on many factors. Therefore, exact rates cannot be quoted. Seattle, located between Puget Sound and Lake Washington, is one of the renowned tourist destinations in Washington. The city has many attractions including zoos, popular landmarks, historic districts, museums, water parks, and amusement parks. Depending on the destination and location, you have a range of hotels to choose from. Most of them have basic amenities and facilities.

Bedding configuration is another factor that determines the hotel rates. Queen Suite and executive suites have different rates. Some Seattle hotels provide non-smoking and smoking rooms. Seattle hotel rates vary during seasons. A visitor can save a considerable amount of money if he books the room one week before or after the peak season.
Most Seattle hotels offer special discount rates for corporate-types, government employees, senior citizens, and members of travel clubs and associations. Seattle hotel rates are high during events and holidays. Discounts are often available for group bookings. Most pet friendly hotels charge extra for accommodating pets.
The rates for five star hotels in Seattle start around $199. Four star hotels start around $66. Three star hotels start around at $46. You can also find Seattle two and one star hotels starting from $49 and $31 respectively. All rates are quoted per room per night.
Advance Internet booking helps in getting preferred discount rates. The preferred rates are offered only to the people who process booking on-line. Some Seattle hotels charge uniform rate year round. Usually Seattle hotel rates fluctuate depending on the season. So before making a reservation, it is wise to check and compare the rates and availability offered by the major travel sites on the Internet.


Kamis, 28 April 2011

The Role of the Hotel Reception Staff

To a great extent, people judge whether their stay in a hotel was good or bad by how they were treated by the reception staff.
The reception staff are the visible representatives of the hotel. They therefore have a lot of responsibility on their hands. Anything that goes wrong in the hotel is considered the receptionists' fault, and this is often true. Good planning and preparation on behalf of this department leads to less complaints and more satisfied returning guests.
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Reception is where the hotel is coordinated. They are the ones that know how many guests are in the hotel, how many are coming and how many are leaving at all times. Arrangements must be made to accommodate everyone appropriately or complaints from guests will be justified. If a guest needs anything, they go to reception first. For this reason, the reception staff must be informed of everything that happens in a hotel.
The receptionists are the image of the hotel in the eyes of the guests, especially. A good receptionist will make you feel comfortable in your "home away from home". There are many times when we don't even see the guests during their stay -save for giving them their room key on petition, but others go to reception quite often, because they need advice on touring the area, have a problem, or just need someone to chat to.
There are very few times when receptionists in bigger hotels have nothing to do. it's a misconception that they are only there to hand out keys and listen to complaints. Reservations are handled, overbooking must be controlled and accounting must be done. You need to know which rooms are ready for your guests, which rooms need to be repaired, repainted, and so on. Receptionists are in constant contact with the maid service and maintenance mainly to ensure everything is just right before guests arrive.
Efficiency, friendliness, insight and patience are essential qualities that every receptionist must have to do their job properly.

Hotel Lobby Dynamic Signage

On a recent visit to the Marriott hotel group, we where met at the reception with a digital advertising screen that had a inbuilt motion sensor.
This gave us some basic information for the hotel, such as what leisure facility operating hours are, what was on the menu in the restaurant and in the bar and information about Internet access.


This bought time as the receptionist was busy dealing with another customer who was checking in, and by the time the ads had looped completely we where being checked in.
This is the most basic use of digital signage, however a more complex digital signage solution is deployed at the Hyatt group of hotels, here they have an interactive check in and an express check out. Also in their car park they utilize outdoor digital signage to advertise their group of hotels in various destinations throughout the globe, this type of solution is common in hotels and this is how they achieve it.
Check in desk dynamic advertising.
Here numerous large flat panel displays are deployed above the desk and are viewed by guests as they check in. The content is stored on a local networked media player just behind the wall, kind of a back office application; this is then connected to the massive displays using Category 5e network cables, this enables the content to be uploaded from a local PC connected to the media player.

Self serve check in and check out.
This application uses a floor standing kiosk that is touch sensitive so guests can input their data, i.e. reservation number. This can either be on a secured wireless network that is also used by the handheld terminals used by staff to take card payments, or alternatively they can be wired to the main computer network or be a standalone solution with the media player inbuilt.
Advantages of WIFI interactive kiosks - is there are no unsightly wires running across the floor or from the ceiling, also the kiosks can be located any where in the foyer of the hotel lobby and can be moved to another location with very little disruption.
Disadvantages of wireless touchscreen kiosks - these can be costly.
Benefits of hard wired interactive kiosks - kit costs are less than the wireless type as the hardware is more expensive.
Challenges of hard wired interactive kiosks - due to the nature of the installation, the location is really restricted to either the edges of a room of near a pillar to conceal the cables. Moving the kiosk to a new location is expensive as engineers have to be called in to re-lay to the new location.
Advantages of an interactive digital kiosk - these are very affordable, due to the media player being built in and can even run Flash content. Moving to another location is easy, just move the kiosk with no purchase any wireless adapters or having to pay for engineers to come to site.
Conclusion.
If you are going to install digital signage in a hotel lobby, you need to think how to connect it, bearing in mind if it is likely you be moved during any event, such as a wedding - the bride does not want to be upstaged by the digital signage hardware. If this is the case a digital poster is the most affordable solution.

How to Start and Run a Hotel Business Successfully

If you are thinking to start to start your own hotel business, it is better to plan your business priorities first. It will help you to know what exactly you need in order to achieve your business objective. Every business needs a robust business plan before it gets started whether its matter of raising funds or to run the business. Here are few steps to enable you to start your hotel business successfully.


Raising Funds
Every business needs money to be invested in it to function properly and when you are starting a new hotel, money is the critical element of your planning. Whether you are planning to buy an established hotel or constructing your own from the scratch, you need strong financial planning for it. The best source to raise funds is taking a business loan from a bank. You can approach to any bank of your choice but before that keep your business plan ready. Nearly all banks need a business plan as an integral part of your loan application
Location of Hotel
A right location matters a lot for your hotel to get success. For example if your hotel is located in an area where competitors are unable to fulfill the requirements of travelers your hotel can touch the heights of success and if your hotel is located on a walking distance from the main tourist attraction but there is lot of competition your hotel might not get enough guests. If you hotel is located near to airport or railway station or bus stand, you will get many guest without doing any thing. You also have to think that shopping places and entertainment places are easily accessible from hotel.
Strategy
Business strategy is the foundation of successful hotel business. Your strategy should be very clear in concept without any confusion. It is better to plan your business strategies in advance. Just ask few questions to yourself like "How you will fulfill the requirements of families, kids, honeymoon couples, business travelers and international tourists." And "What kind of services you will offer to your guest." A good strategy is always a key to success in any business.
Hospitality Experience
If you are new to this industry you might face lots challenges to gain success. You must know "How you want your guests to be treated in your hotel". Every guest in your hotel needs highest level of attention and service whether it's a family or business traveler. It is better to first get a job in a hotel, learn some basics of hospitality industry and then start your own hotel.
Marketing
Once your hotel is up and running, you need customers. If you will not get enough guests in your hotel your business will fail. To attract guest you must run effective marketing campaign and you must advertise your hotel. You must contact travel agents and franchise to get bookings in your hotel. There are many online hotel booking websites, you must register with them. Your hotel must have an effective website of its own with online hotel booking facility so that your customers can make direct booking with you and you don't have to pay commission to travel agent. You can pass this saving to your guest by lowering down your tariff or by providing then additional services.